• Are you open to communication? We absolutely are. You can reach us at any time, which is the beauty of having three owners (Jennifer, Melissa, and Scott) that are very invested in making sure you have the best experience at Sun Valley. From a client portal to your personal file, our auto-reminder emails that send out through the planning process, to all types of questionnaires that let us into your wedding world and clue us in on all the important details from your wedding day. If you’re not getting enough emails from us, we’re always just a phone call or a couple of clicks in an email away. 

  • What decor do you allow? We are open to most decor ideas but simply put… nothing can be nailed to the walls, no open flames and we’re not able to store items overnight after the reception concludes. 

  • Who provides bar and alcohol? We do, in fact, Melissa (one of the three owners) has many years in the service industry and can answer all your questions. 

  • Do we need to tip our bartenders and venue coordinators? Tips are not necessary but always very appreciated! 

  • What are my linen choices and can I rent others if I have something specific in mind? We are always happy to upgrade your chairs, linens, and other decor items through our partnership with Event Source.  However included in your venue rental with Sun Valley are white, ivory, or black floor-length table linens as well as several napkin colors. 

  • Is Sun Valley ADA compliant? Sun Valley is handicap accessible, however, please let us know if you need more information or have specific needs.

  • What is the service charge, and why is it on my invoice? Service charge is an industry-standard and you will encounter it with any hotel, hall, venue, caterer, etc.  The percent, however, ranges from 20-25%.  In a nutshell, it goes to help cover the costs of operating a business: office staff, utilities, supplies, insurance, advertising, etc.  While a contract may show a breakdown of the specific event elements, the service charge helps cover the cost of the hours needed to prepare and plan the event.  Often, a caterer or venue will offer services (tastings, room layouts, meetings, walkthroughs) that are not included as a line item cost on the contract.  The costs need to be covered, and thus the service charge allows for this. Keep in mind, it’s not something we (or your caterer) charge exclusively.  You would have this charge at any venue or with any caterer.

  • Caterers…. Do you have them or do we need to bring in our own? Great question - Since the three owners have been in the wedding industry a combined total of about 50 years, we were very excited to pick our three top favorites to be our preferred caterers. Please see the “catering page” under the DETAILS tab for more info.

  • Can I arrive early for hair & makeup outside of the “guest attendance time” included in our venue rental? Absolutely, you and your bridal party are able to arrive as early as 9 am. 

  • Are there are any additional/hidden fees? No, nothing is hidden here at Sun Valley. Aside from your venue rental, you can anticipate bar/beverage charges, bartenders (supplied by Sun Valley), security (hired by Sun Valley), and ceremony chairs (should you have the ceremony on-site).  Service charge and sales tax will also be applied.  With any rentals, Sun Valley will place and accept the order as well as set up the items. 

  • Do you book more than one event/wedding a day? No, we do not. 

  • How many guests can your space accommodate? Up to 300 and we would love to have you out for a visit to see it in person! Please schedule a tour and visit our Instagram at @sunvalleyohio to see more! 

  • Are there hotels you recommend in the area? The two closest hotels are The Bertram Inn and the Aurora Inn.  They are each about 8 minutes from Sun Valley.  However, there is also several chain hotel in Solon & Streetsboro, which are each about 15 minutes away.

  • What other services do you offer? Depending on availability and your needs, we can provide an officiant, a wedding planner, a photographer, and a live band or DJ. All at special discounted rates. 

  • What ceremony options are available? We have several beautiful locations for an outdoor ceremony as well as an indoor Plan B and Plan C, should the weather decide not to corporate!

  • Do you have a cocktail area? Great question and we do! We have an indoor option with a built-in bar, beautiful industrial chic high top conversation tables, and lounge seating as well as a covered patio with two couch conversation sets, five round tables with seating, and space for a bar or guitarist! Please schedule a tour to see it in person or check out our Instagram at @sunvalleyohio to see more! 

  • Coat check (for winter weddings)? We also, in our renovations, built a large space for large fur coats, boots, and other winter wear. Guests can self serve or you can add an attendant to your final invoice.

  • Parking? Our parking lot holds up to about 200 cars and has a turnaround for guests who need to be dropped off. 

  • Do you allow sparklers? We highly discourage sparklers and would be happy to offer a variety of fun alternatives.

  • Do you have a "getting ready" suite? We do and in our new renovations, Jennifer (wedding planner by trade) & Melissa (photographer by trade) made sure to add lots of glam with vanity lights, enough outlets for cell phones and curling irons, tall chairs, plenty of seating, a beautiful mirror, private dressing area, place to hang bridal gown and bridesmaids dresses, private keyless lock for your personal belongings, and lastly/most importantly - a wine fridge for bubbles/wine! Please schedule a tour to see it in person or check out our Instagram at @sunvalleyohio to see more! 

frequently asked questions

Cottage Charm, 

Modern Sophistication 

10000 Edwards Lane

Chagrin Falls, Ohio 44023

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